ACOB #15 / Car on Fire, Scam Artists, Poor Customer Service

Hey Everyone,

Welcome back to the show. Sorry that this episode is a little depressing. We tried our best to be positive given the circumstances. If you haven’t listened yet what happened is Jaljuda’s Car caught fire. It’s a long story you can read below or on the GoFundMe.

We are taking day by day with the insurance companies. IYKYK, They so Slow.

Anyway, If you are curious on any way to help below are links to the GoFundMe or Gumroad Page where you can subscribe for a dollar a month in support. Anything helps. Thank you for reading/listening

GOFUNDME CLICK HERE

SUPPORT WITH $1 CLICK HERE

Quote from the GoFundMe

“Alright, what happened?

I made this GoFundMe for my girlfriend. Her car ( 2017 Ford fiesta) center console / gear shift just caught fire and it's possible it'll be totaled out. We'll find out sometime in the next week.

She's on dialysis and needs a vehicle to get around to her appointments while the insurance gets things together.
What happened?
Just a normal day and no prior issues. No knocking, stalling, nothing. She parked her car at home and after an hour she tried leaving for the grocery store. Her glass was foggy and when she tried to open the door the air bags went off and a cloud of smoke came out the car doors.
 After it cleared the middle section was completely gone. She called the fire department just in case.
They couldn't figure out what caused it but made a guess that it was the transmission. And here we are.

Thank you for reading. I hope you consider helping her.
We are only asking for $500 . $500 doesn't buy a car buy it helps with the little money we have saved at the moment.
Again Thank you.
Update: (as of 5/14/2022) Alot has happened in the last three days. So the fire happened Wednesday evening, The fire could not be determined by the fire fighters. We made a police report and immediately tried called the insurance company and dealership. No one was answering the phone or if they did they would transfer us to a different department. We playing telephone tag for about three hours. After literally 6 different phone calls We found a number for Carmax that finally wanted to help us (So we thought). The Lady CarMax rep gave us a 808 number (somewhere in Hawaii) but they weren't answering because at this point is was like 6pm. So we rested and tried again in the morning. When (who we thought was a Rep for CarMax) the 808 number opened in the morning we talked to a Rep who told us the "Max Care" coverage for CarMax that Jaljuda (GF) has on her car doesn't exist anymore and the last 9 months of payments were for nothing because quote "Max Care" isn't paying out. Weird right?
Anyway, Fast forward after some google searches and finally being able to contact the Shreveport , LA Carmax we found out that we were being scammed. That CarMax Rep that gave us the 808 number mostly likely was apart of this scam. Luckly, we caught it early and no money was lost. Be careful of a company named '"Exclusive National Auto Club".
But so far She was about to cancel cards before money was lost and She was able to get a rental. So the next step is Waiting for the insurance adjuster to look at the damages of the car ....on monday. Lufkin only has 1 adjuster 
 “

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